User FAQ'S
Lets Get Started!
My Account
- How do I edit my profile?
- How do I update my address?
- How do I change my zip code or postal code?
- How do I update or change my email address?
- How do I change my password?
- Password requirements
Searching & Browsing
- Compatible Browsers
- How to search for offers and deals?
- Where do I find my company or organization email address assigned to me?
- Local Deals
- What is an Exclusive Offer?
- How do I use the "Hotels by BenefitHub" search tool?
Deals & Offers
- How do I leave feedback?
- How do I pin an offer?
- How do I Favorite an offer?
- I do not have a corporate email address, am I still eligible to redeem certain offers?
- How to redeem offers on the discount portal
- Why don't I see a discount applied after I've entered the discount code?
Exclusive Offers
- Active&Fit Direct offer
- Apple (EPP) exclusive offer
- Mercedes-Benz exclusive
- BMW exclusive offer
- GoHealth marketplace offer
- Voluntary Benefits
Cash Back
- What is Cash Back?
- How do I earn Cash Back?
- How much Cash Back can I get per deal?
- How can I redeem my Cash Back balance?
- What is Cash Back via PayPal?
- What if I don't have a PayPal account?
Preference Center
- Where can I find the Preference Center?
- Can I use a different email address other than my work email address?
- Is the cell phone number required?
- Can I add or change my phone number any time?
- Is the ZIP Code required?
- Can I add or change my ZIP Code?